Skat Katz Return Policy
At Skat Katz, we understand that sometimes things can go wrong. The following outlines when items can be returned. An item may be returned if it was originally purchased from Skat Katz and..
*It is faulty or is not of an acceptable quality
*The item is not fit for its intended purpose
*We do NOT accept Change Of Mind Returns.
***While we take all reasonable steps to provide accurate colour samples, colour variations may vary from what is displayed online compared to the actual physical product, therefor, we do not accept returns for this reason. Product colour charts are available upon request (dependant on stock availability) to assist you in choosing the most accurate colour.
*All returns MUST be approved by Skat Katz PRIOR to them being returned. A return will not be accepted if we have not provided this authorisation.
*All return postage costs are the responsibility of the customer.
*We endeavour to ship all orders same business day if placed prior to 12:00am AEST. All orders placed after 12:00am or on weekends and public holidays will be shipped next business day.
*All orders are shipped with tracking via Australia Post or Couriers Please.
*We offer Flat Rate shipping of $9.95 Australia Wide and FREE Standard shipping for all orders over $100 Australia Wide. We can provide an Express Shipping option – please contact us for a quote.